Our
    preferred method of communication is by e-mail in that it will provide
    a written, recorded, accurate, verifiable communication that
    will save time and money by avoiding errors in the communication
    of information such as name, address, zip code, e-mail address,
    telephone numbers, product information and delivery information.


    
Thank you for your help!


    
Click here to e-mail
To place your order: Your order should be placed on line through our shopping cart.......
Please do not call us or send a fax to place your order, our credit card processor does
 not allow us to enter credit card information to them by telephone for security 
reasons. Your credit card order can only be placed on line at this time. A mail in order
 should also be placed from our shopping cart by your clicking the arrow to the right of 
payment method dialog box and selecting your option from the drop down window. 
Please fill out the mail in order form completely. It sends us a e-mail of your pending 
order so we will know that you are mailing us a order. We do not consider your pending 
order a order until we receive payment, Checks and money orders should be made out 
to Kelco Industries. If we do not receive payment it is not a order. After you complete 
the mail in order form print it out and mail it in to us with your payment. Payment by 
money order ships in the time frame per the information on that items web page. 
Orders paid by check ship in 20 business days due to most banks no longer providing
 information as to a specific check number having cleared.

To request information: Please request information by product name, description and 
part number to avoid rejection by our spam eliminator. E-mail with out the subject of 
the e-mail provided by the sender will not be read. if you need a answer right away 
send a e-mail...Information request by phone will be to a voice mail box and could take
 up to 72 hours for a return call. Cell phone callers beware, cell phone voice messages
 frequently break up and are not audible or complete and cannot be responded to when
 we cannot make out the message. If the return call number is not complete we cannot
 return the call. If the caller does not state the purpose of the call the call will not be 
returned. Send e-mail from here. 

To request a next day air shipment: To request a next day air shipment you must first 
e-mail us to check stock. If the item is in stock we will notify you to place your order 
on line and select the next day air shipment option and pay by credit card. We do 
not ship FedEx at this time and our next day air shipping does have a handling charge 
included. Please do not send us or call in your FedEx number.

Thank you for your help!

e-mail customerservice@americankelco.com

Our mailing address:

Kelco Industries
544 Lewelling Blvd.
San Leandro, CA 94579
Attn: Customer service

To contact us by fax 510.483.7766
To contact us by telephone 510.351.6676