Our preferred method of communication is by e-mail in that it will provide a written, recorded, accurate, verifiable communication that will save time and money by avoiding errors in the communication of information such as name, address, zip code, e-mail address, telephone numbers, product information and delivery information.

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To place your order: Your order should be placed on line through our shopping cart....... Please do not call us to place your order, our credit card processor does not allow us to enter credit card information to them by telephone for security reasons. Your credit card order can only be placed on line. To request information: Please request information by product name, description and part number to avoid rejection by our spam eliminator. E-mail with out the subject of the e-mail provided by the sender will not be read. if you need a answer right away send a e-mail...Information request by phone will be to a voice mail box and could take up to 72 hours for a return call. Cell phone callers beware, cell phone voice messages frequently break up and are not audible or complete and cannot be responded to when we cannot make out the message. If the return call number is not complete we cannot return the call. If the caller does not state the purpose of the call the call will not be returned. Send e-mail from here. To request a next day air shipment: To request a next day air shipment you must first e-mail us to check stock. If the item is in stock we will notify you to place your order on line and select the next day air shipment option and pay by credit card. We do not ship FedEx at this time and our next day air shipping does have a handling charge included. Please do not send us or call in your FedEx number. Thank you for your help! e-mail customerservice@americankelco.com Our mailing address: Kelco Industries 544 Lewelling Blvd. San Leandro, CA 94579 Attn: Customer service To contact us by telephone 510.483.7765

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