Our return, refunds and warranty
Products found to be defective
in materials or workmanship within 10 days of your receipt will
be replaced at no cost to you upon our inspection of returned
product. Stock items may be returned if returned in the original
container, original condition and done so with our written permission
(e-mail will work
for this) if we are notified in writing
within 10 days of your receipt of goods. No return can be made
with out our written authorization. We will refund the full purchase
price less shipping cost and a 20% restocking charge on authorized
items returned. Items requiring a quoted price, take longer than
7 days to ship or custom made are not stock items and cannot
be returned unless found to be defective within 10 days of receipt.
We do not refund shipping costs unless product is defective.
To protect your right to a refund, replacement or return please
request a free sample of the product you are purchasing. Any
product that cannot be priced from our web pages will be considered
a special order and cannot be returned. Large quantity purchases
and custom manufactured items cannot be returned. The correct
size of inserted materials in our products should be determined
by you from a sample you request. You should test the product
b/4 you purchase it from us to determine if it will do what you
need it to do.