Our return, refunds and warranty policy
Products found to be defective in materials or workmanship within 10 days of your receipt will be replaced at no cost to you upon our inspection of returned product. Stock items may be returned if returned in the original container, original condition and done so with our written permission (e-mail will work for this) if we are notified in writing within 10 days of your receipt of goods. No return can be made with out our written authorization. We will refund the full purchase price less shipping cost and a 20% restocking charge on authorized items returned. Items requiring a quoted price, take longer than 7 days to ship or custom made are not stock items and cannot be returned unless found to be defective within 10 days of receipt. We do not refund shipping costs unless product is defective. To protect your right to a refund, replacement or return please request a free sample of the product you are purchasing. Any product that cannot be priced from our web pages will be considered a special order and cannot be returned. Large quantity purchases and custom manufactured items cannot be returned. The correct size of inserted materials in our products should be determined by you from a sample you request. You should test the product b/4 you purchase it from us to determine if it will do what you need it to do.